Elevated service errors
Incident Report for Caf
Resolved
The fix implemented earlier has proven effective, and the system is stable. Service errors were observed starting at approximately 09:27 AM UTC-3 and persisted until 09:53 AM UTC-3. We will continue monitoring the system to ensure long-term stability, but all services have returned to normal.
Posted Oct 23, 2024 - 16:06 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 23, 2024 - 12:58 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 23, 2024 - 12:52 UTC
Investigating
We're experiencing an elevated level of service errors and are currently looking into the issue.
Posted Oct 23, 2024 - 12:51 UTC
This incident affected: API Core (Transactions, Onboardings), API Global (Transactions, Onboardings), and Web Onboarding, Trust Platform.
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