In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 2026 - 02:00 UTC
Scheduled - We will be performing scheduled maintenance on Trust Platform and Smart Auth. During this window, up to 1 hour of intermittent unavailability may be experienced. Our engineering team will be actively monitoring throughout the process. Updates will be published as the maintenance progresses.
May 21, 2026 02:00-06:00 UTC
Core API Operational
90 days ago
99.99 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Onboardings Operational
90 days ago
99.99 % uptime
Today
Profiles Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.97 % uptime
Today
OCR Operational
90 days ago
100.0 % uptime
Today
Face Match Operational
90 days ago
100.0 % uptime
Today
Facial Biometrics Operational
90 days ago
100.0 % uptime
Today
Private Faceset Operational
90 days ago
100.0 % uptime
Today
Shared Faceset Operational
90 days ago
100.0 % uptime
Today
Document Detector Operational
90 days ago
100.0 % uptime
Today
Global Document Detector Operational
90 days ago
99.85 % uptime
Today
Face Liveness Operational
90 days ago
100.0 % uptime
Today
Face Authenticator Operational
90 days ago
100.0 % uptime
Today
RS6 Operational
90 days ago
100.0 % uptime
Today
Global Doc Reader Operational
90 days ago
99.82 % uptime
Today
Background Check KYC Operational
90 days ago
99.99 % uptime
Today
[CORE-API] Consultation at Receita Federal - NEW (PF2) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Criminal background - Federal Police Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Basic Data (PF1.1) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] KYC & Compliance (PF17) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] OFAC Sanctions List Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Phone numbers (PF13) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Consultation at Receita Federal Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Processes with keywords (PF49) Operational
90 days ago
99.99 % uptime
Today
[CORE-API] Economic Relationships (PF36) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] List of PGFN Debtors (PF94) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Site Data (PF32) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] DENATRAN Driver Data + Traffic Violations Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Equity and Income Estimate (PF24) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] General Table of Disabled Persons - Central Bank of Brazil (PF44) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] CVM Associate (PF47) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Income Ibope (PF50) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Estimated Income (PF51) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Information System (PF96) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Temporary Penalties at CVM (PF93) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Professional History (PF10) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Government Social Assistance (PF16) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Class Councils (PF37) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Labor Debts (PF98) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Civil Servant (PF34) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Consultation at Receita Federal - NEW (PF1.2) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Emails (PF11) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Addresses (PF12) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] ANTT Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Addresses - NEW (PF77) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Related Persons (PF39) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Related Persons' Phone Numbers (PF38) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] CNJ Deprivation of Freedom Warrant (PF90) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Lawsuits (PF48) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Related News (PF25) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Procedural protocols at CADE Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Private restriction list (PF78) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Sports related people (PF79) Operational
90 days ago
100.0 % uptime
Today
[GLOBAL-API] Adverse Media Operational
90 days ago
100.0 % uptime
Today
[GLOBAL-API] PEPs Operational
90 days ago
100.0 % uptime
Today
[GLOBAL-API] Sanctions Operational
90 days ago
100.0 % uptime
Today
[GLOBAL API] Warnings Operational
90 days ago
100.0 % uptime
Today
[GLOBAL-API] Global identity double verification Operational
90 days ago
100.0 % uptime
Today
[GLOBAL-API] Global identity verification Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Score (PF87) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Profile (PF88) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] People Prevented from Betting - Sports Relationship + Betting Houses + Ministry of Finance - NEW (PF80) Operational
90 days ago
100.0 % uptime
Today
[CORE API] Basic Data Sync Operational
90 days ago
100.0 % uptime
Today
[GLOBAL API] Basic Data Sync Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Lawsuits (PF52) Operational
90 days ago
98.95 % uptime
Today
[CORE-API] Lawsuits with Keywords (PF53) Operational
90 days ago
99.8 % uptime
Today
Background Check KYB Operational
90 days ago
99.98 % uptime
Today
[CORE API] Basic Data (PJ1) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] KYC & Compliance (PJ44) Operational
90 days ago
100.0 % uptime
Today
[CORE API] Sintegra Data (PJ61) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Media Exposure + Related News (PJ67) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Private Restrictions List (PJ78) Operational
90 days ago
100.0 % uptime
Today
[CORE - API] PGFN Debtor's List (PJ94) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Labor Debts (PJ98) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] OFAC Sanctions List Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Lawsuits with keywords (PJ49) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Temporary Penalties at CVM (PJ93) Operational
90 days ago
100.0 % uptime
Today
[GLOBAl-API] Business Identity Operational
90 days ago
100.0 % uptime
Today
[GLOBAl-API] Credit Report Operational
90 days ago
100.0 % uptime
Today
[CORE API] Simples Nacional Data (PJ40) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Associated CVM (PJ65) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Ownership Interest in Company (PJ90) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Information System (PJ96) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] KYC & Membership Compliance (PJ59) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Lawsuits - NEW (PJ66) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] ANTT Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Score (PJ87) Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Profile (PJ88) Operational
90 days ago
100.0 % uptime
Today
[GLOBAL API] Company search Operational
90 days ago
100.0 % uptime
Today
[GLOBAL API] Company record Operational
90 days ago
100.0 % uptime
Today
[GLOBAL API] Sanctions Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Lawsuits (PJ69) Operational
90 days ago
98.95 % uptime
Today
[CORE-API] Lawsuits with Keywords (PJ70) Operational
90 days ago
98.95 % uptime
Today
Web Onboarding Operational
90 days ago
99.99 % uptime
Today
Trust Platform Under Maintenance
90 days ago
99.98 % uptime
Today
Manual Operation Operational
90 days ago
100.0 % uptime
Today
Smart Auth Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 21, 2026

Unresolved incident: Scheduled Maintenance — Trust Platform & Smart Auth.

May 20, 2026

No incidents reported.

May 19, 2026
Resolved - This incident has been resolved. SMS delivery within the Onboardings flow is operating normally. We will publish a full post-incident summary once our review is complete.
May 19, 21:16 UTC
Monitoring - We are monitoring an issue affecting SMS delivery for a subset of numbers within the Onboardings flow. The responsible engineering team has identified the scope of impact and is actively tracking the situation. Further updates will be published as the investigation progresses.
May 18, 18:18 UTC
Completed - This scheduled maintenance has been cancelled. Trust Platform and Smart Auth are fully operational. No action is required.
May 19, 20:22 UTC
Scheduled - We will be performing scheduled maintenance on Trust Platform and Smart Auth. During this 4-hour window, intermittent instability is expected, with up to 1 hour of potential unavailability. Our engineering team will be actively monitoring throughout the process.
May 15, 20:05 UTC
May 18, 2026
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Completed - The scheduled maintenance has been completed.
May 15, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 02:00 UTC
Scheduled - We will be performing scheduled maintenance on Trust Platform and Smart Auth on May 14, 2026, from 11:00 PM to May 15, 2026, at 3:00 AM BRT (May 15, 02:00–06:00 UTC). During this window, intermittent unavailability of up to 1 hour may be experienced. Our engineering team will be actively monitoring throughout the process.
May 11, 20:05 UTC
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026
Resolved - This incident has been resolved. Facial Biometrics is operating normally. We will publish a full summary once our post-incident review is complete.
May 12, 21:01 UTC
Monitoring - We have identified an issue affecting Facial Biometrics. The root cause has been identified and a fix has been applied. We are actively monitoring the service to confirm full recovery.
May 12, 16:13 UTC
Completed - The scheduled maintenance has been completed.
May 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 03:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 7, 19:16 UTC
May 11, 2026
Resolved - O incidente foi resolvido e o serviço Transactions está operando normalmente. Agradecemos a compreensão de todos durante este período.
May 11, 13:24 UTC
Investigating - Estamos investigando relatos de degradação de performance no componente Transactions. Nossa equipe já está atuando para identificar e resolver o problema. Atualizações serão publicadas conforme houver progresso.
May 8, 13:14 UTC
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
May 7, 2026

No incidents reported.