Update - Dear Customers,

We are revising our consultation process to meet regulatory requirements of regulatory agencies. Our Product, Engineering, and Customer Service teams are fully committed to restoring this service efficiently to ensure the continuity of operations for you. We will keep you updated with any updates.

Best regards,
The CAF Team

May 24, 2024 - 18:32 UTC
Investigating - We came to inform you we are facing an unavailability of the provider in pf_credit_operations_scr/pj_credit_operations_scr data sources, we have already contacted the supplier who is investigating the problem.
May 21, 2024 - 14:16 UTC
Identified - We came to inform you of the unavailability of the pj_sintegra_data source due to the flood catastrophe in Rio Grande do Sul, our supplier is experiencing difficulties in delivering the data. We remain in contact and monitoring, any news we will be communicating via status page.
May 07, 2024 - 14:08 UTC
API Core Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Onboardings Operational
90 days ago
100.0 % uptime
Today
Profiles Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Engine ? Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Profiles Operational
90 days ago
100.0 % uptime
Today
Engine ? Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
API Global Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Onboardings Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Engine Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
OCR ? Operational
90 days ago
100.0 % uptime
Today
Face Match ? Operational
90 days ago
100.0 % uptime
Today
Facial Biometrics ? Operational
90 days ago
100.0 % uptime
Today
Face Liveness ? Operational
90 days ago
100.0 % uptime
Today
Private Faceset ? Operational
90 days ago
100.0 % uptime
Today
Shared Faceset ? Operational
90 days ago
100.0 % uptime
Today
Background Check KYC Major Outage
90 days ago
96.9 % uptime
Today
Consulta de CPF na Receita Federal ? Operational
90 days ago
100.0 % uptime
Today
Antecedentes criminais (Federal) ? Operational
90 days ago
91.92 % uptime
Today
Dados básicos (PF) ? Operational
90 days ago
99.82 % uptime
Today
Convenentes ? Operational
90 days ago
100.0 % uptime
Today
KYC e Compliance (PF) ? Operational
90 days ago
99.82 % uptime
Today
Lista de Sanções da OFAC ? Operational
90 days ago
100.0 % uptime
Today
Mandado de privação de liberdade do CNJ ? Operational
90 days ago
100.0 % uptime
Today
Endereços relacionados com a pessoa ? Operational
90 days ago
99.82 % uptime
Today
Consulta E-mails ? Operational
90 days ago
100.0 % uptime
Today
Ações judiciais da pessoa ? Operational
90 days ago
100.0 % uptime
Today
Sistema de Informações de Crédito (PF) ? Major Outage
90 days ago
5.19 % uptime
Today
Lista privada de restrições ? Operational
90 days ago
100.0 % uptime
Today
Serasa Pessoa Física ? Operational
90 days ago
100.0 % uptime
Today
Conselhos de classe ? Operational
90 days ago
100.0 % uptime
Today
Telefones que a pessoa costuma usar ? Operational
90 days ago
100.0 % uptime
Today
Consulta de CPF ? Operational
90 days ago
100.0 % uptime
Today
Processos com Palavras-chave - Pessoa Física ? Operational
90 days ago
100.0 % uptime
Today
Histórico de trabalho ? Operational
90 days ago
100.0 % uptime
Today
Estimativas de renda e patrimônio + Restituições de IR ? Operational
90 days ago
100.0 % uptime
Today
[Zoop] Score Pessoa Física ? Operational
90 days ago
100.0 % uptime
Today
Relacionamentos pessoais ? Operational
90 days ago
100.0 % uptime
Today
Relacionamentos econômicos ? Operational
90 days ago
100.0 % uptime
Today
Exposição e perfil na mídia ? Operational
90 days ago
100.0 % uptime
Today
Dados básicos de CEP ? Operational
90 days ago
100.0 % uptime
Today
Lista de devedores da PGFN ? Operational
90 days ago
100.0 % uptime
Today
Histórico de funcionalismo público ? Operational
90 days ago
100.0 % uptime
Today
Consulta na Lista Restritiva de Relacionamentos ? Operational
90 days ago
100.0 % uptime
Today
Dados de sites ? Operational
90 days ago
100.0 % uptime
Today
Background Check KYB Major Outage
90 days ago
92.98 % uptime
Today
Consulta de CNPJ na Receita Federal ? Operational
90 days ago
100.0 % uptime
Today
KYC e Compliance (PJ) ? Operational
90 days ago
100.0 % uptime
Today
Serasa Experian ? Operational
90 days ago
100.0 % uptime
Today
Sintegra (Cadastro Centralizado de Contribuinte) ? Major Outage
90 days ago
10.33 % uptime
Today
Bigid + Serasa Pessoa Jurídica ? Operational
90 days ago
100.0 % uptime
Today
Score Pessoa Jurídica ? Operational
90 days ago
100.0 % uptime
Today
KYC e Compliance dos sócios ? Operational
90 days ago
100.0 % uptime
Today
Participação Societária em Empresa ? Operational
90 days ago
100.0 % uptime
Today
Exposição e perfil na mídia ? Operational
90 days ago
100.0 % uptime
Today
Ações judiciais da empresa ? Operational
90 days ago
100.0 % uptime
Today
Optante pelo Simples Nacional ? Operational
90 days ago
100.0 % uptime
Today
Lista privada de restrições ? Operational
90 days ago
100.0 % uptime
Today
Sistema de Informações de Crédito ? Major Outage
90 days ago
28.37 % uptime
Today
Lista de devedores da PGFN ? Operational
90 days ago
100.0 % uptime
Today
Emissão de Certidão Negativa de Débitos Trabalhistas ? Operational
90 days ago
100.0 % uptime
Today
Lista de Sanções da OFAC ? Operational
90 days ago
100.0 % uptime
Today
Comissão de Valores Mobiliários ? Operational
90 days ago
100.0 % uptime
Today
Processos com Palavras-chave - Pessoa Jurídica ? Operational
90 days ago
100.0 % uptime
Today
Penalidades temporárias na CVM ? Operational
90 days ago
100.0 % uptime
Today
Business Identity ? Operational
90 days ago
100.0 % uptime
Today
Credit Report ? Operational
90 days ago
100.0 % uptime
Today
Company Search ? Operational
90 days ago
100.0 % uptime
Today
Others Operational
90 days ago
100.0 % uptime
Today
SDKs Operational
90 days ago
100.0 % uptime
Today
Passive Face Liveness ? Operational
90 days ago
100.0 % uptime
Today
Document Detector ? Operational
90 days ago
100.0 % uptime
Today
Face Authenticator ? Operational
90 days ago
100.0 % uptime
Today
Web Onboarding ? Operational
90 days ago
100.0 % uptime
Today
Trust Platform ? Operational
90 days ago
100.0 % uptime
Today
Manual Operation ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024
Resolved - We continued to investigate the problem and restricted the occurrences to iOS devices that use WebView with SFSafariViewController, but without a known pattern of behavior. In addition to several reports of similar problems on various technology forums, we were able to simulate the problem in contexts that did not involve our SDKs, which indicates that it is a generalized inconsistency in this type of integration that is not directly related to Caf.

As a definitive solution to the problem, we recommend that customers who implement SFSafariViewController in their native applications migrate their implementation to WKWebView. More details can be found in our documentation at https://docs.caf.io/home/quick-start-guides/onboardings-integration#ios. The Caf team is available for any questions and will provide the necessary support for the correct implementation of WKWebView.

Jul 23, 17:37 UTC
Identified - We have identified the problem is related to managing access to the device's camera and is restricted to Web SDK integrations that use specific WebView mechanisms. Our team is still working on the case in search of possible solutions to automate the solution to the problem.
Jul 19, 18:31 UTC
Investigating - We have identified an increase in the number of errors in the service, and we are currently analyzing the problem.
Jul 18, 18:36 UTC
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Jul 18, 2024
Jul 17, 2024
Resolved - The problem has been resolved and service has returned to normal. The transactions have not been lost and will be reprocessed automatically.
Jul 17, 12:32 UTC
Investigating - We are currently experiencing some technical difficulties, which has led to a partial disruption in the background_check_federal_police service. Our team is actively working to resolve these issues and restore full service functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.
Jul 12, 02:05 UTC
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.