Investigating - We are investigating reports of degraded performance affecting Lawsuits (PJ69), Lawsuits with keywords (PJ49), Lawsuits (PF48), and Processes with keywords (PF49). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Aug 24, 2026 - 04:46 UTC
Investigating - We are investigating reports of degraded performance affecting [CORE-API] DENATRAN Driver Data + Traffic Violations. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Aug 23, 2026 - 15:28 UTC
Core API
Operational
90 days ago
100.0
% uptime
Today
Transactions
Operational
90 days ago
100.0
% uptime
Today
Onboardings
Operational
90 days ago
100.0
% uptime
Today
Profiles
Operational
90 days ago
100.0
% uptime
Today
Services
Operational
90 days ago
100.0
% uptime
Today
Services
Operational
90 days ago
99.95
% uptime
Today
OCR
Operational
90 days ago
100.0
% uptime
Today
Face Match
Operational
90 days ago
100.0
% uptime
Today
Facial Biometrics
Operational
90 days ago
99.98
% uptime
Today
Private Faceset
Operational
90 days ago
100.0
% uptime
Today
Shared Faceset
Operational
90 days ago
100.0
% uptime
Today
Document Detector
Operational
90 days ago
100.0
% uptime
Today
Global Document Detector
Operational
90 days ago
100.0
% uptime
Today
Face Liveness
Operational
90 days ago
99.74
% uptime
Today
Face Authenticator
Operational
90 days ago
99.75
% uptime
Today
RS6
Operational
90 days ago
100.0
% uptime
Today
Global Doc Reader
Operational
90 days ago
100.0
% uptime
Today
Background Check KYC
Degraded Performance
90 days ago
99.9
% uptime
Today
[CORE-API] Consultation at Receita Federal - NEW (PF2)
Operational
90 days ago
100.0
% uptime
Today
[CORE-API] Criminal background - Federal Police
Operational
90 days ago
100.0
% uptime
Today
[CORE-API] Basic Data (PF1.1)
Operational
90 days ago
100.0
% uptime
Today
[CORE-API] KYC & Compliance (PF17)
Operational
90 days ago
100.0
% uptime
Today
[CORE-API] OFAC Sanctions List
Operational
90 days ago
100.0
% uptime
Today
[CORE-API] Phone numbers (PF13)
Operational
90 days ago
100.0
% uptime
Today
[CORE-API] Consultation at Receita Federal
Operational
90 days ago
100.0
% uptime
Today
[CORE-API] Processes with keywords (PF49)
Degraded Performance
Resolved -
This incident has been resolved. Lawsuits (PJ69), Lawsuits with Keywords (PJ49), Lawsuits (PF48), and Processes with Keywords (PF49) are operating normally. We will publish a full summary once our post-incident review is complete.
Aug 24, 04:24 UTC
Investigating -
We are investigating reports of degraded performance affecting Lawsuits (PJ69), Lawsuits with Keywords (PJ49), Lawsuits (PF48), and Processes with Keywords (PF49). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Aug 24, 03:40 UTC
Resolved -
This incident has been resolved. [CORE-API] DENATRAN Driver Data + Traffic Violations is operating normally. We will publish a full summary once our post-incident review is complete.
Aug 19, 12:50 UTC
Investigating -
We are investigating reports of degraded performance affecting [CORE-API] DENATRAN Driver Data + Traffic Violations. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Aug 19, 11:28 UTC
Completed -
The scheduled maintenance has been completed.
Aug 19, 10:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 09:30 UTC
Scheduled -
On August 19, starting at 06:30 AM (Brasília time / BRT), Trust Platform (trust.caf.io) will be temporarily unavailable due to scheduled infrastructure maintenance. Access is expected to be fully restored by the end of the maintenance window at 07:30 AM BRT.
Aug 14, 20:47 UTC
Completed -
The scheduled maintenance has been completed.
Aug 18, 04:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 04:15 UTC
Scheduled -
Scheduled maintenance will be performed on Trust Platform. During this window, intermittent instability may be experienced. Our engineering team will be actively monitoring throughout the process.
Aug 14, 17:46 UTC
Resolved -
This incident has been resolved. [CORE-API] KYC & Membership Compliance is operating normally. We will publish a full summary once our post-incident review is complete.
Aug 17, 20:11 UTC
Investigating -
We are investigating reports of degraded performance affecting [CORE-API] KYC & Membership Compliance. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Aug 17, 13:06 UTC
Resolved -
This incident has been resolved. DENATRAN Driver Data + Traffic Violations is operating normally. We will publish a full summary once our post-incident review is complete.
Aug 11, 10:20 UTC
Investigating -
We are investigating reports of degraded performance affecting DENATRAN Driver Data + Traffic Violations. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Aug 11, 03:01 UTC