Identified - We have identified a major outage affecting Criminal Background - Federal Police (PF3). Queries to this service are currently unavailable. Our engineering team has identified the issue and is actively working on a resolution. Further updates will be provided as the situation progresses.
Nov 04, 2026 - 16:37 UTC
Core API Operational
Transactions Operational
Onboardings Operational
Profiles Operational
Services Operational
Services Under Maintenance
OCR Operational
Face Match Operational
Facial Biometrics Operational
Private Faceset Operational
Shared Faceset Operational
Document Detector Operational
Global Document Detector Operational
Face Liveness Operational
Face Authenticator Operational
RS6 Under Maintenance
Global Doc Reader Operational
Background Check KYC Major Outage
[CORE-API] Consultation at Receita Federal - NEW (PF2) Operational
[CORE-API] Criminal background - Federal Police Major Outage
[CORE-API] Basic Data (PF1.1) Operational
[CORE-API] KYC & Compliance (PF17) Operational
[CORE-API] OFAC Sanctions List Operational
[CORE-API] Phone numbers (PF13) Operational
[CORE-API] Consultation at Receita Federal Operational
[CORE-API] Processes with keywords (PF49) Operational
[CORE-API] Economic Relationships (PF36) Operational
[CORE-API] List of PGFN Debtors (PF94) Operational
[CORE-API] Site Data (PF32) Operational
[CORE-API] DENATRAN Driver Data + Traffic Violations Operational
[CORE-API] Equity and Income Estimate (PF24) Operational
[CORE-API] General Table of Disabled Persons - Central Bank of Brazil (PF44) Operational
[CORE-API] CVM Associate (PF47) Operational
[CORE-API] Income Ibope (PF50) Operational
[CORE-API] Estimated Income (PF51) Operational
[CORE-API] Credit Information System (PF96) Operational
[CORE-API] Temporary Penalties at CVM (PF93) Operational
[CORE-API] Professional History (PF10) Operational
[CORE-API] Government Social Assistance (PF16) Operational
[CORE-API] Class Councils (PF37) Operational
[CORE-API] Labor Debts (PF98) Operational
[CORE-API] Civil Servant (PF34) Operational
[CORE-API] Consultation at Receita Federal - NEW (PF1.2) Operational
[CORE-API] Emails (PF11) Operational
[CORE-API] Addresses (PF12) Operational
[CORE-API] ANTT Operational
[CORE-API] Addresses - NEW (PF77) Operational
[CORE-API] Related Persons (PF39) Operational
[CORE-API] Related Persons' Phone Numbers (PF38) Operational
[CORE-API] CNJ Deprivation of Freedom Warrant (PF90) Operational
[CORE-API] Lawsuits (PF48) Operational
[CORE-API] Related News (PF25) Operational
[CORE-API] Procedural protocols at CADE Operational
[CORE-API] Private restriction list (PF78) Operational
[CORE-API] Sports related people (PF79) Operational
[GLOBAL-API] Adverse Media Operational
[GLOBAL-API] PEPs Operational
[GLOBAL-API] Sanctions Operational
[GLOBAL API] Warnings Operational
[GLOBAL-API] Global identity double verification Operational
[GLOBAL-API] Global identity verification Operational
[CORE-API] Credit Score (PF87) Operational
[CORE-API] Credit Profile (PF88) Operational
[CORE-API] People Prevented from Betting - Sports Relationship + Betting Houses + Ministry of Finance - NEW (PF80) Operational
[CORE API] Basic Data Sync Operational
[GLOBAL API] Basic Data Sync Operational
[CORE-API] Lawsuits (PF52) Operational
[CORE-API] Lawsuits with Keywords (PF53) Operational
[CORE-API] Consultation at Receita Federal with Enhanced Personal Data - (PF1.3) Operational
Background Check KYB Operational
[CORE API] Basic Data (PJ1) Operational
[CORE-API] KYC & Compliance (PJ44) Operational
[CORE API] Sintegra Data (PJ61) Operational
[CORE-API] Media Exposure + Related News (PJ67) Operational
[CORE-API] Private Restrictions List (PJ78) Operational
[CORE - API] PGFN Debtor's List (PJ94) Operational
[CORE-API] Labor Debts (PJ98) Operational
[CORE-API] OFAC Sanctions List Operational
[CORE-API] Lawsuits with keywords (PJ49) Operational
[CORE-API] Temporary Penalties at CVM (PJ93) Operational
[GLOBAl-API] Business Identity Operational
[GLOBAl-API] Credit Report Operational
[CORE API] Simples Nacional Data (PJ40) Operational
[CORE-API] Associated CVM (PJ65) Operational
[CORE-API] Ownership Interest in Company (PJ90) Operational
[CORE-API] Credit Information System (PJ96) Operational
[CORE-API] KYC & Membership Compliance (PJ59) Operational
[CORE-API] Lawsuits - NEW (PJ66) Operational
[CORE-API] ANTT Operational
[CORE-API] Credit Score (PJ87) Operational
[CORE-API] Credit Profile (PJ88) Operational
[GLOBAL API] Company search Operational
[GLOBAL API] Company record Operational
[GLOBAL API] Sanctions Operational
[CORE-API] Lawsuits (PJ69) Operational
[CORE-API] Lawsuits with Keywords (PJ70) Operational
Web Onboarding Operational
Trust Platform Operational
Manual Operation Operational
Smart Auth Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[RS6] Scheduled Maintenance Nov 12, 2026 03:00-05:00 UTC

We will be performing scheduled maintenance on the affected services to apply technical improvements. While we expect minimal impact, brief periods of instability may occur. Our engineering team will be actively monitoring the process to ensure operational continuity.
Updates will be provided as the maintenance progresses.

Posted on Nov 06, 2026 - 17:41 UTC

Nov 10, 2026

No incidents reported today.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Unresolved incident: Criminal Background - Federal Police (PF3) — Major Outage.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Resolved - This incident has been resolved. [CORE-API] Criminal background - Federal Police is operating normally. We will publish a full summary once our post-incident review is complete.
Oct 29, 17:25 UTC
Investigating - We are investigating reports of a partial outage affecting [CORE-API] Criminal background - Federal Police. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Oct 28, 20:15 UTC

Oct 28, 2026

Resolved - This incident has been resolved. [CORE-API] KYC & Membership Compliance (PJ59) is operating normally. We will publish a full summary once our post-incident review is complete.
Oct 28, 20:39 UTC
Investigating - We are investigating reports of a major outage affecting [CORE-API] KYC & Membership Compliance (PJ59). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Oct 28, 15:26 UTC
Resolved - This incident has been resolved. [CORE-API] Related Persons (PF39) is operating normally. We will publish a full summary once our post-incident review is complete.
Oct 28, 20:39 UTC
Investigating - We are investigating reports of a partial outage affecting [CORE-API] Related Persons (PF39). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Oct 28, 15:38 UTC
Resolved - This incident has been resolved. [CORE-API] Basic Data (PF1.1) is operating normally. We will publish a full summary once our post-incident review is complete.
Oct 28, 20:39 UTC
Investigating - We are investigating reports of a partial outage affecting [CORE-API] Basic Data (PF1.1). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Oct 28, 15:39 UTC
Resolved - This incident has been resolved. [CORE-API] KYC & Membership Compliance (PJ59) is operating normally. We will publish a full summary once our post-incident review is complete.
Oct 28, 20:39 UTC
Investigating - We are investigating reports of a major outage affecting [CORE-API] KYC & Membership Compliance (PJ59). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Oct 28, 16:31 UTC
Resolved - This incident has been resolved. [CORE-API] Economic Relationships (PF36) is operating normally. We will publish a full summary once our post-incident review is complete.
Oct 28, 18:15 UTC
Investigating - We are investigating reports of a partial outage affecting [CORE-API] Economic Relationships (PF36). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Oct 28, 15:38 UTC
Resolved - This incident has been resolved. KYC & Compliance (PF17) and KYC & Compliance (PJ44) are operating normally. We will publish a full summary once our post-incident review is complete.
Oct 28, 17:21 UTC
Investigating - We are investigating reports of a partial outage affecting KYC & Compliance (PF17) and KYC & Compliance (PJ44). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Oct 28, 15:39 UTC

Oct 27, 2026

No incidents reported.