Update - We are continuing to investigate this issue.
Nov 24, 2023 - 15:08 UTC
Update - We are continuing to investigate this issue.
Nov 24, 2023 - 15:07 UTC
Investigating - We are currently experiencing some technical difficulties with our vendor, which has led to a partial disruption in the pfBackgroundCheckFederalPolice service. Our team is actively working to resolve these issues and restore full service functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.
Oct 25, 2023 - 10:46 UTC
Transactions Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Engine ? Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Web Onboarding Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Web Application ? Operational
90 days ago
100.0 % uptime
Today
SDKs Operational
90 days ago
100.0 % uptime
Today
Passive Face Liveness ? Operational
90 days ago
100.0 % uptime
Today
Document Detector ? Operational
90 days ago
100.0 % uptime
Today
Face Authenticator ? Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
OCR ? Operational
90 days ago
100.0 % uptime
Today
Face Match ? Operational
90 days ago
100.0 % uptime
Today
Facial Biometrics ? Operational
90 days ago
100.0 % uptime
Today
Face Liveness ? Operational
90 days ago
100.0 % uptime
Today
Private Faceset ? Operational
90 days ago
100.0 % uptime
Today
Shared Faceset ? Operational
90 days ago
100.0 % uptime
Today
Background Check Operational
90 days ago
99.99 % uptime
Today
KYC ? Operational
90 days ago
99.99 % uptime
Today
KYB ? Operational
90 days ago
100.0 % uptime
Today
Profiles Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Engine ? Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Trust Platform ? Operational
90 days ago
100.0 % uptime
Today
Manual Operation ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 11, 2023

No incidents reported today.

Dec 10, 2023

No incidents reported.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.