Elevated errors in background check KYC/KYB
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 22, 2025 - 02:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 22, 2025 - 02:14 UTC
Update - We are continuing to investigate this issue.
Jun 22, 2025 - 01:25 UTC
Investigating - We are currently investigating this issue.
Jun 22, 2025 - 01:21 UTC
Uptime over the past 90 days. View historical uptime.
Core API Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Onboardings Operational
90 days ago
100.0 % uptime
Today
Profiles Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Global API Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Onboardings Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
Engine Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Profiles Operational
90 days ago
100.0 % uptime
Today
Engine ? Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
OCR ? Operational
90 days ago
100.0 % uptime
Today
Face Match ? Operational
90 days ago
100.0 % uptime
Today
Facial Biometrics ? Operational
90 days ago
100.0 % uptime
Today
Private Faceset ? Operational
90 days ago
100.0 % uptime
Today
Shared Faceset ? Operational
90 days ago
100.0 % uptime
Today
Document Detector ? Operational
90 days ago
100.0 % uptime
Today
Face Liveness ? Operational
90 days ago
100.0 % uptime
Today
Face Authenticator ? Operational
90 days ago
100.0 % uptime
Today
RS6 Operational
90 days ago
99.99 % uptime
Today
Background Check KYC Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] Consultation at Receita Federal - NEW (PF2) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Criminal background - Federal Police ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] Basic Data (PF1.1) ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] KYC & Compliance (PF17) ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] OFAC Sanctions List ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Phone numbers (PF13) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Consultation at Receita Federal ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Processes with keywords (PF49) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Economic Relationships (PF36) ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] List of PGFN Debtors (PF94) ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] Site Data (PF32) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] DENATRAN Driver Data + Traffic Violations ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Equity and Income Estimate (PF24) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] General Table of Disabled Persons - Central Bank of Brazil (PF44) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] CVM Associate (PF47) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Income Ibope (PF50) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Estimated Income (PF51) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Information System (PF96) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Temporary Penalties at CVM (PF93) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Professional History (PF10) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Government Social Assistance (PF16) ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] Class Councils (PF37) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Labor Debts (PF98) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Civil Servant (PF34) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Consultation at Receita Federal - NEW (PF1.2) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Emails (PF11) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Addresses (PF12) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] ANTT ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Addresses - NEW (PF77) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Related Persons (PF39) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Related Persons' Phone Numbers (PF38) ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] CNJ Deprivation of Freedom Warrant (PF90) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Lawsuits (PF48) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Related News (PF25) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Procedural protocols at CADE ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Private restriction list (PF78) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Sports related people (PF79) ? Operational
90 days ago
100.0 % uptime
Today
[GLOBAL-API] Adverse Media ? Operational
90 days ago
100.0 % uptime
Today
[GLOBAL-API] PEPs ? Operational
90 days ago
100.0 % uptime
Today
[GLOBAL-API] Sanctions ? Operational
90 days ago
100.0 % uptime
Today
[GLOBAL API] Warnings ? Operational
90 days ago
100.0 % uptime
Today
[GLOBAL-API] Global identity double verification ? Operational
90 days ago
100.0 % uptime
Today
[GLOBAL-API] Global identity verification ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Score (PF87) ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Profile (PF88) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] People Prevented from Betting - Sports Relationship + Betting Houses + Ministry of Finance - NEW (PF80) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Background Check KYB Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE API] Basic Data (PJ1) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] KYC & Compliance (PJ44) ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE API] Sintegra Data (PJ61) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Media Exposure + Related News (PJ67) ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] Private Restrictions List (PJ78) ? Operational
90 days ago
100.0 % uptime
Today
[CORE - API] PGFN Debtor's List (PJ94) ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] Labor Debts (PJ98) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] OFAC Sanctions List ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Lawsuits with keywords (PJ49) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Temporary Penalties at CVM (PJ93) ? Operational
90 days ago
100.0 % uptime
Today
[GLOBAl-API] Business Identity ? Operational
90 days ago
100.0 % uptime
Today
[GLOBAl-API] Credit Report ? Operational
90 days ago
100.0 % uptime
Today
[CORE API] Simples Nacional Data (PJ40) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Associated CVM (PJ65) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Ownership Interest in Company (PJ90) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Information System (PJ96) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] KYC & Membership Compliance (PJ59) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Lawsuits - NEW (PJ66) ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] ANTT ? Operational
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Score (PJ87) ? Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE-API] Credit Profile (PJ88) ? Operational
90 days ago
100.0 % uptime
Today
Background Check Sync Degraded Performance
90 days ago
100.0 % uptime
Today
[CORE API] Basic Data Sync ? Degraded Performance
90 days ago
100.0 % uptime
Today
[GLOBAL API] Basic Data Sync ? Degraded Performance
90 days ago
100.0 % uptime
Today
[GLOBAL API] Company search ? Operational
90 days ago
100.0 % uptime
Today
[GLOBAL API] Company record ? Operational
90 days ago
100.0 % uptime
Today
[GLOBAL API] Sanctions ? Operational
90 days ago
100.0 % uptime
Today
Web Onboarding ? Operational
90 days ago
100.0 % uptime
Today
Trust Platform ? Operational
90 days ago
100.0 % uptime
Today
Manual Operation ? Operational
90 days ago
100.0 % uptime
Today
Smart Auth Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 22, 2025

Unresolved incident: Elevated errors in background check KYC/KYB.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

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