Degraded Liveness Perfomance - Third Party Integration Issues

Incident Report for Caf

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 21:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2026 - 18:28 UTC

Update

We are continuing to investigate this issue.
Posted Jan 12, 2026 - 18:28 UTC

Investigating

We are currently investigating this issue.
Posted Jan 12, 2026 - 18:01 UTC
This incident affected: Services (Face Liveness, Face Authenticator).