Temporary service interruption for background check (pjProcessesAlt and pfProcessesAlt)

Incident Report for Caf

Resolved

Service reestablished and operational

Posted Feb 02, 2024 - 16:48 UTC

Monitoring

We detected that the problem is with our supplier's authentication route. After some internal tests In the service was observed to be reestablished in the last 20 minutes. We continue monitoring to ensure the source’s operability.

Posted Feb 02, 2024 - 16:34 UTC

Investigating

We are currently experiencing some technical difficulties with our vendor, which has led to a partial disruption in the pjProcessesAlt and pfProcessesAlt service. Our team is actively working to resolve these issues and restore full service functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.

Posted Feb 02, 2024 - 16:19 UTC

This incident affected: Background Check KYB (Ações judiciais da empresa) and Background Check KYC (Ações judiciais da pessoa).