Core Service Instability

This incident affected: Services (OCR, Face Match, Facial Biometrics, Private Faceset, Shared Faceset, Document Detector, Face Liveness, Face Authenticator, RS6), Background Check KYB ([CORE API] Basic Data (PJ1), [CORE-API] KYC & Compliance (PJ44), [CORE API] Sintegra Data (PJ61), [CORE-API] Media Exposure + Related News (PJ67), [CORE-API] Private Restrictions List (PJ78), [CORE - API] PGFN Debtor's List (PJ94), [CORE-API] Labor Debts (PJ98), [CORE-API] OFAC Sanctions List, [CORE-API] Lawsuits with keywords (PJ49), [CORE-API] Temporary Penalties at CVM (PJ93), [GLOBAl-API] Business Identity, [GLOBAl-API] Credit Report, [CORE API] Simples Nacional Data (PJ40), [CORE-API] Associated CVM (PJ65), [CORE-API] Ownership Interest in Company (PJ90), [CORE-API] Credit Information System (PJ96), [CORE-API] KYC & Membership Compliance (PJ59), [CORE-API] Lawsuits - NEW (PJ66), [CORE-API] ANTT, [CORE-API] Credit Score (PJ87), [CORE-API] Credit Profile (PJ88), [GLOBAL API] Company search, [GLOBAL API] Company record, [GLOBAL API] Sanctions), Background Check KYC ([CORE-API] Consultation at Receita Federal - NEW (PF2), [CORE-API] Criminal background - Federal Police, [CORE-API] Basic Data (PF1.1), [CORE-API] KYC & Compliance (PF17), [CORE-API] OFAC Sanctions List, [CORE-API] Phone numbers (PF13), [CORE-API] Consultation at Receita Federal, [CORE-API] Processes with keywords (PF49), [CORE-API] Economic Relationships (PF36), [CORE-API] List of PGFN Debtors (PF94), [CORE-API] Site Data (PF32), [CORE-API] DENATRAN Driver Data + Traffic Violations, [CORE-API] Equity and Income Estimate (PF24), [CORE-API] General Table of Disabled Persons - Central Bank of Brazil (PF44), [CORE-API] CVM Associate (PF47), [CORE-API] Income Ibope (PF50), [CORE-API] Estimated Income (PF51), [CORE-API] Credit Information System (PF96), [CORE-API] Temporary Penalties at CVM (PF93), [CORE-API] Professional History (PF10), [CORE-API] Government Social Assistance (PF16), [CORE-API] Class Councils (PF37), [CORE-API] Labor Debts (PF98), [CORE-API] Civil Servant (PF34), [CORE-API] Consultation at Receita Federal - NEW (PF1.2), [CORE-API] Emails (PF11), [CORE-API] Addresses (PF12), [CORE-API] ANTT, [CORE-API] Addresses - NEW (PF77), [CORE-API] Related Persons (PF39), [CORE-API] Related Persons' Phone Numbers (PF38), [CORE-API] CNJ Deprivation of Freedom Warrant (PF90), [CORE-API] Lawsuits (PF48), [CORE-API] Related News (PF25), [CORE-API] Procedural protocols at CADE, [CORE-API] Private restriction list (PF78), [CORE-API] Sports related people (PF79), [GLOBAL-API] Adverse Media, [GLOBAL-API] PEPs, [GLOBAL-API] Sanctions, [GLOBAL API] Warnings, [GLOBAL-API] Global identity double verification, [GLOBAL-API] Global identity verification, [CORE-API] Credit Score (PF87), [CORE-API] Credit Profile (PF88), [CORE-API] People Prevented from Betting - Sports Relationship + Betting Houses + Ministry of Finance - NEW (PF80), [CORE API] Basic Data Sync, [GLOBAL API] Basic Data Sync), Core API (Transactions, Onboardings, Profiles, Services), and Web Onboarding, Trust Platform, Manual Operation, Smart Auth.