Instability for service background check (pfBackgroundCheckFederalPolice)

Incident Report for Caf

Resolved

The problem has been resolved and service has returned to normal. The transactions have not been lost and will be reprocessed automatically.

Posted Jul 17, 2024 - 12:32 UTC

Investigating

We are currently experiencing some technical difficulties, which has led to a partial disruption in the background_check_federal_police service. Our team is actively working to resolve these issues and restore full service functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.

Posted Jul 12, 2024 - 02:05 UTC

This incident affected: Background Check KYC (Antecedentes criminais (Federal)).