Major Outage — Lawsuits with Keywords (PF53), Lawsuits (PF52) & Enhanced Personal Data (PF1.3)

Incident Report for Caf

Resolved

This incident has been resolved. Lawsuits (PF52), Lawsuits with Keywords (PF53), and Enhanced Personal Data (PF1.3) are fully operational. We will publish a post-incident summary once our review is complete.

Posted Sep 18, 2026 - 13:56 UTC

Identified

We have identified a major outage affecting Lawsuits with Keywords (PF53), Lawsuits (PF52), and Enhanced Personal Data (PF1.3). The root cause has been identified and our engineering team is actively working on remediation. Further updates will be published as the situation progresses.

Posted Sep 18, 2026 - 13:23 UTC

This incident affected: Background Check KYC ([CORE-API] Lawsuits (PF52), [CORE-API] Lawsuits with Keywords (PF53), [CORE-API] Consultation at Receita Federal with Enhanced Personal Data - (PF1.3)).