All Systems Operational

Core API Operational
Transactions Operational
Onboardings Operational
Profiles Operational
Services Operational
Services Operational
OCR Operational
Face Match Operational
Facial Biometrics Operational
Private Faceset Operational
Shared Faceset Operational
Document Detector Operational
Global Document Detector Operational
Face Liveness Operational
Face Authenticator Operational
RS6 Operational
Global Doc Reader Operational
Background Check KYC Operational
[CORE-API] Consultation at Receita Federal - NEW (PF2) Operational
[CORE-API] Criminal background - Federal Police Operational
[CORE-API] Basic Data (PF1.1) Operational
[CORE-API] KYC & Compliance (PF17) Operational
[CORE-API] OFAC Sanctions List Operational
[CORE-API] Phone numbers (PF13) Operational
[CORE-API] Consultation at Receita Federal Operational
[CORE-API] Processes with keywords (PF49) Operational
[CORE-API] Economic Relationships (PF36) Operational
[CORE-API] List of PGFN Debtors (PF94) Operational
[CORE-API] Site Data (PF32) Operational
[CORE-API] DENATRAN Driver Data + Traffic Violations Operational
[CORE-API] Equity and Income Estimate (PF24) Operational
[CORE-API] General Table of Disabled Persons - Central Bank of Brazil (PF44) Operational
[CORE-API] CVM Associate (PF47) Operational
[CORE-API] Income Ibope (PF50) Operational
[CORE-API] Estimated Income (PF51) Operational
[CORE-API] Credit Information System (PF96) Operational
[CORE-API] Temporary Penalties at CVM (PF93) Operational
[CORE-API] Professional History (PF10) Operational
[CORE-API] Government Social Assistance (PF16) Operational
[CORE-API] Class Councils (PF37) Operational
[CORE-API] Labor Debts (PF98) Operational
[CORE-API] Civil Servant (PF34) Operational
[CORE-API] Consultation at Receita Federal - NEW (PF1.2) Operational
[CORE-API] Emails (PF11) Operational
[CORE-API] Addresses (PF12) Operational
[CORE-API] ANTT Operational
[CORE-API] Addresses - NEW (PF77) Operational
[CORE-API] Related Persons (PF39) Operational
[CORE-API] Related Persons' Phone Numbers (PF38) Operational
[CORE-API] CNJ Deprivation of Freedom Warrant (PF90) Operational
[CORE-API] Lawsuits (PF48) Operational
[CORE-API] Related News (PF25) Operational
[CORE-API] Procedural protocols at CADE Operational
[CORE-API] Private restriction list (PF78) Operational
[CORE-API] Sports related people (PF79) Operational
[GLOBAL-API] Adverse Media Operational
[GLOBAL-API] PEPs Operational
[GLOBAL-API] Sanctions Operational
[GLOBAL API] Warnings Operational
[GLOBAL-API] Global identity double verification Operational
[GLOBAL-API] Global identity verification Operational
[CORE-API] Credit Score (PF87) Operational
[CORE-API] Credit Profile (PF88) Operational
[CORE-API] People Prevented from Betting - Sports Relationship + Betting Houses + Ministry of Finance - NEW (PF80) Operational
[CORE API] Basic Data Sync Operational
[GLOBAL API] Basic Data Sync Operational
[CORE-API] Lawsuits (PF52) Operational
[CORE-API] Lawsuits with Keywords (PF53) Operational
[CORE-API] Consultation at Receita Federal with Enhanced Personal Data - (PF1.3) Operational
Background Check KYB Operational
[CORE API] Basic Data (PJ1) Operational
[CORE-API] KYC & Compliance (PJ44) Operational
[CORE API] Sintegra Data (PJ61) Operational
[CORE-API] Media Exposure + Related News (PJ67) Operational
[CORE-API] Private Restrictions List (PJ78) Operational
[CORE - API] PGFN Debtor's List (PJ94) Operational
[CORE-API] Labor Debts (PJ98) Operational
[CORE-API] OFAC Sanctions List Operational
[CORE-API] Lawsuits with keywords (PJ49) Operational
[CORE-API] Temporary Penalties at CVM (PJ93) Operational
[GLOBAl-API] Business Identity Operational
[GLOBAl-API] Credit Report Operational
[CORE API] Simples Nacional Data (PJ40) Operational
[CORE-API] Associated CVM (PJ65) Operational
[CORE-API] Ownership Interest in Company (PJ90) Operational
[CORE-API] Credit Information System (PJ96) Operational
[CORE-API] KYC & Membership Compliance (PJ59) Operational
[CORE-API] Lawsuits - NEW (PJ66) Operational
[CORE-API] ANTT Operational
[CORE-API] Credit Score (PJ87) Operational
[CORE-API] Credit Profile (PJ88) Operational
[GLOBAL API] Company search Operational
[GLOBAL API] Company record Operational
[GLOBAL API] Sanctions Operational
[CORE-API] Lawsuits (PJ69) Operational
[CORE-API] Lawsuits with Keywords (PJ70) Operational
Web Onboarding Operational
Trust Platform Operational
Manual Operation Operational
Smart Auth Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance for Face Liveness and Face Authenticator Sep 22, 2026 03:00-07:00 UTC

We will be performing an update to the Face Liveness and Face Authenticator services. Given the scope of this change, minor, isolated variations may occur during the window, but no downtime is expected. We'll be monitoring the process closely to ensure a smooth update.
Posted on Sep 18, 2026 - 21:35 UTC

Sep 21, 2026

No incidents reported today.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Resolved - This incident has been resolved. Lawsuits (PF52), Lawsuits with Keywords (PF53), and Enhanced Personal Data (PF1.3) are fully operational. We will publish a post-incident summary once our review is complete.
Sep 18, 13:56 UTC
Identified - We have identified a major outage affecting Lawsuits with Keywords (PF53), Lawsuits (PF52), and Enhanced Personal Data (PF1.3). The root cause has been identified and our engineering team is actively working on remediation. Further updates will be published as the situation progresses.
Sep 18, 13:23 UTC

Sep 17, 2026

Resolved - This incident has been resolved. [CORE-API] DENATRAN Driver Data + Traffic Violations is operating normally. We will publish a full summary once our post-incident review is complete.
Sep 17, 14:58 UTC
Investigating - We are investigating reports of degraded performance affecting [CORE-API] DENATRAN Driver Data + Traffic Violations. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Sep 17, 09:37 UTC
Resolved - [Resolved] Temporary Unavailability — DD SDK

We identified and resolved an instability that temporarily affected the initialization and transaction processing on the DD SDK. The root cause was an improper block at the network/firewall layer, which was promptly removed by our engineering teams.

Sep 17, 13:05 UTC
Completed - The scheduled maintenance has been completed.
Sep 17, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 03:30 UTC
Scheduled - Realizaremos uma manutenção de DNS, o que causará uma indisponibilidade temporária de alguns minutos em alguns hosts.
Sep 14, 13:44 UTC
Resolved - Between 00:30 and 10:05 BRT on September 17, 2026, we identified intermittent instability affecting the Core API. Validation and authentication flows were temporarily impacted. The issue has been fully resolved and all services are operating normally.
Sep 17, 03:30 UTC

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Resolved - This incident has been resolved. [CORE-API] Associated CVM (PJ65) is operating normally. We will publish a full summary once our post-incident review is complete.
Sep 8, 19:47 UTC
Investigating - We are investigating reports of degraded performance affecting [CORE-API] Associated CVM (PJ65). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
Sep 8, 18:15 UTC

Sep 7, 2026

No incidents reported.